IntouchCX Campus Employee Experience Coordinator

Campus Employee Experience Coordinator

IntouchCX

Negotiable

现场办公 - 宿務應屆畢業生/學生專科全職

簡介

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About The Job

We’re changing the way people think about customer care, and we need your help!

Are you ready to make a positive impact on the lives of others? We’re looking for a Campus Employee Experience Coordinator to ensure our employees are engaged and happy while at work. This is an exciting, creative and challenging role, and the ideal candidate is someone who likes to take the lead. Duties include helping to plan, facilitate and execute employee engagement programs, communicate important messages to staff and pass on team member feedback to leadership.

As Campus Employee Experience Coordinator, You Will…

Help leadership meet corporate and program level retention goals, while being a company ambassador that ensures an exceptional level of employee experience
Be flexible, as function and responsibilities will change as corporate engagement programs evolve and our campuses continue to
Be trustworthy and set the tone for employees on-site, helping them to be engaged, motivated and successful
Collaborate with corporate and on-site teams with their unique engagement needs and goals
Support leadership in gathering employee feedback for their campus, host focus groups, distribute online surveys and establish other corporate employee feedback channels
Work with other on-site and remote Campus Employee Experience Coordinators, and Employee Experience leadership to achieve goals and efficiency
Be a brand ambassador and communication hub for all employees on-site while keeping an overall pulse of the campus
Assist in planning and facilitating corporate events
Support leadership in prioritizing overlapping projects and initiatives, ensuring clear expectations are set
Communicate frequently and transparently with site and corporate leaders

As Campus Employee Experience Coordinator, You Have…

High school diploma or equivalent (required)
Some post-secondary or completion of post-secondary schooling (preferred)
Strong verbal and written communication skills
Exceptional organizational and time management skills – must be able to multitask and prioritize
The ability to implement change and innovation
Ability to collaborate with a diverse group of people
Motivation to help others thrive at work and maintain a positive attitude
The ability to adapt as functions and responsibilities change
A creative and outgoing personality