Customer Service Representative

Global Strategic

NT$10.3-15.4K[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Parking Space, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Handle inbound and outbound calls efficiently and professionally.
  • Address customer inquiries, resolve issues, and provide accurate information.
  • Maintain a high level of customer satisfaction while meeting call targets.
  • Document interactions and follow-up as necessary.

Requirements

  • Minimum of 1 year of BPO experience in a voice account.
  • Strong communication and interpersonal skills.
  • Ability to work night shifts and start ASAP.
  • Proficiency in handling high call volumes.


English LanguageCustomer ServiceBack Office Support
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Palma Pamela Henessy

RecruiterGlobal Strategic

Reply 8 Times Today

Working Location

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines

Posted on 17 July 2025

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