Customer Service Representative - Healthcare

V-Call Center Link Inc.

NT$10.3-12.9K[Monthly]
On-site - Mandaluyong<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Handle inbound and/or outbound calls related to healthcare services
  • Assist with insurance verification and prior authorization processes
  • Provide accurate and timely information to patients and healthcare providers
  • Document interactions and maintain compliance with data privacy standards
  • Collaborate with internal teams to ensure efficient case resolution

Requirements

  • At least 6 months of healthcare-related BPO experience
  • Prior Authorization experience is highly preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to handle sensitive information
  • Amenable to work on shifting schedules, weekends, and holidays (if required)
Customer ServiceProblem Solving
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VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

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Working Location

Mandaluyong City. Mandaluyong City, Metro Manila, Philippines

Posted on 10 July 2025

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