Customer Service Representative

Exccell Workforce Solutions Corp.

NT$8-10.7K[月薪]
现场办公 - 曼達盧永1-3 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • With experience as CSA (Mobile phone products)
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Assist in product knowledge to enhance customer experience.
  • Collaborate with team members to improve service processes.
  • Demonstrate a positive attitude and strong problem-solving skills.

職位要求

  • Educational Qualifications: Diploma in any field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Proficient in call centre operations, back office support, effective sales pitching and closure techniques, and familiarity with Salesforce.
  • Responsibilities and Duties: Address customer inquiries, provide solutions, manage sales processes, and support backend operations.
  • Working Conditions: Office environment with potential for remote work; may involve shift scheduling.
  • Qualities and Traits: Excellent communication skills, problem-solving abilities, patience, and a customer-oriented mindset.
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Cuadra Lea

HR ManagerExccell Workforce Solutions Corp.

活躍於三天內

工作地址

SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong City, 1555 Metro Manila, Philippines

發布於 04 June 2025

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