Call Center Agent
Metacom Careers
職位描述
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues efficiently.
- Maintain detailed records of interactions and transactions.
- Work collaboratively with team members to improve customer experience.
- Adhere to company policies and procedures.
- Handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.
職位要求
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service abilities, strong problem-solving skills, and a team player.
- Working Conditions: Fast-paced call center environment, may involve shift work.
- Qualities and Traits: Positive attitude, strong communication skills, and adaptability.
Brian Lamban CSSWB
HR ManagerMetacom Careers
今天回覆 1 次
工作地址
Quezon City. Quezon City, Metro Manila, Philippines
發布於 07 May 2025
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