Call Center Agent

E-Solutions IT Services

NT$13.4-16K[月薪]
现场办公 - 奎松市<1 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, 帶薪假, 菲爾健康, SSS/GSIS

簡介


  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with other customer service-related duties as assigned.

職位要求

  • Diploma or equivalent.
  • 6 months to 1 year of experience in Financial Services or a related customer service field.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.


客戶服務問題解決強烈的職業道德英語語言人際溝通能力
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Geulin Mary Joy Glocel

HR OfficerE-Solutions IT Services

今天回覆 0 次

工作地址

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

發布於 20 May 2025

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