• Provide exceptional back office support to enhance customer experience.
• Handle customer inquiries and resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in the development of process improvements for operational efficiency.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of relevant experience
• Skills and Competencies: Proficient in English Language, Customer Service, Problem Solving
• Skills and Competencies: Familiarity with Back Office Support and Call Centre operations
• Qualities and Traits: Strong technical skills and a proactive attitude toward learning