Spanish Bilingual Customer Service Representative

IQOR - Clark Pampanga

NT$28.8-46.1K[月薪]
现场办公 - 安吉利斯<1 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, 帶薪假

  • 健康保險

    健康保險

  • 職業發展

    工作培訓, 職業發展

  • 休假和請假

    體恤假

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簡介

  • We are seeking a Spanish Bilingual Customer Service Representative to join our team. In this role, you will assist customers by providing product and service information, resolving issues, and ensuring a high level of customer satisfaction. You will communicate with customers in both Spanish and English, handling inquiries via phone, email, and chat.
  • Key Responsibilities:
  • Respond to customer inquiries in Spanish and English via phone, email, and chat.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints efficiently and professionally.
  • Process orders, returns, and account updates.
  • Maintain detailed records of customer interactions and transactions.
  • Escalate complex issues to the appropriate department as needed.
  • Follow company guidelines and customer service best practices.
  • Preferred Qualifications:
  • Experience in a call center or customer support environment.
  • Familiarity with company-specific products or industry knowledge.
  • Ability to work flexible hours, including evenings and weekends if needed.
  • Benefits:
  • Competitive salary and performance-based incentives.
  • Paid time off and holiday pay.
  • Career growth opportunities and training programs.

職位要求

  • Fluent in Spanish and English (both written and verbal).
  • Previous customer service experience is preferred.
  • Strong communication and problem-solving skills.
  • Ability to handle a high volume of inquiries in a fast-paced environment.
  • Proficiency in computer applications, including CRM systems.
  • High school diploma or equivalent.
英語語言客戶服務Spanish Bilingual
Preview

Bantigue Joven

HR ManagerIQOR - Clark Pampanga

工作地址

CLARK SM TECHNOHUB BPO 1&2 ANGELES CITY, PAMPANGA, clark freeport. 5H65+JCM, Clark Ave, Angeles, Pampanga, Philippines

發布於 20 February 2025

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IQOR - Clark Pampanga

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超過 1000 人

BPO 和呼叫中心

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