Basic Function

• Help the HRBP AM, LAM, Manager and/or AVP promote the achievement of the business goals of HR Operations through the development and alignment of HR Strategies and goals.
• Assist in the administrative function of the HRBP. Partner with all the HRBP leaders and Operations Teams in delivering value added HR requirements through regular management reports on assigned HR matters.
• Practice proactive communication with and approach to his/her supervisors/managers, the different HR teams, and operations (with the guidance of his/her supervisor/manager). These pertain to the administrative work related to the following: PDP/Company Code of Conduct; Labor Relations; tracking attrition and engagement; helping close out auditable items; collecting employee feedback (ex. CSAT); facilitating employee engagement; etc.
• Help in advocating Human Resources practices and objectives that will provide a high performance culture - one that emphasizes client service; employee retention; quality; people development; and process improvement.

Essential Functions

• Resolution of end- user issues timely with minimal escalations
• Completion of ERP compliance and audit activities as per pre-defined timelines
• Accuracy and timeliness of HR Monthly Reports and other related trackers
• Help manage the regulation process ensuring 100% compliance to EXL policies & procedures and the Philippine Labor Code
• Be the first line support for HRBP administrative requirements
• Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
• Promote and manage local implementation of corporate HR initiatives
• Oversee and/or support employee engagement activities by the company
• Other tasks as may be assigned

Required Skills

Technical Skills

• Basic knowledge of MS Office – MS Excel, Power Point, Word Doc, Outlook

Soft skills (Desired)

• Ability to resolve conflicts constructively

Soft Skills (Minimum)

Functional

• Demonstrates ability to perform tasks in a timely and accurate manner

Leadership

• Fosters a spirit of collaboration and team work

General

• Quantitative and qualitative ability
• Conformance to policies / compliances with auditing skills and eye for details
• Ability to coach and give feedback on an ongoing basis.
• Good written and verbal communication Skills.

Education Requirements

• Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.
• A minimum of 1 year HR administrative experience is preferred.
• Ability to maintain confidentiality and high level of honesty and integrity.
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
• Positive attitude and willingness to assist team members.
• Ability to comprehend instructions, correspondence, technical procedures and adherence to company and statutory rules related to payroll, benefits, workers compensation, deadlines and policies.
• Ability to effectively use Microsoft Office, i.e. Word, Excel, Outlook at least at an intermediate level.
• Able to work a flexible schedule based on the needs of the department, including nights and weekends as required.

Work Experience Requirements

• At least 1 to 2 years of working experience as HR Business Partner/HR Assistant is highly preferred.
• With a good understanding of Philippine Labor Law. (preferred)
• Ability to maintain confidentiality and high level of honesty and integrity.
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
• Positive attitude and willingness to assist team members
• Ability to comprehend instructions, correspondence, technical procedures and adherence to company and statutory rules related to payroll, benefits, workers compensation, deadlines and policies
• Ability to effectively use Microsoft Office, i.e. Word, Excel, Outlook at an intermediate level.
• Able to work a flexible schedule based on the needs of the department, including nights and weekends as required.

Please refer to job description.