**Responsibilities:**

- Handle customer inquiries and provide accurate information

- Build and maintain strong customer relationships through effective communication

- Resolve customer issues and complaints in a timely and professional manner

- Utilize active listening skills to understand customer needs and concerns

- Perform data entry tasks accurately and efficiently

- Utilize ticketing systems to track customer interactions and resolutions

- Demonstrate the ability to multitask and prioritize tasks effectively

**Requirements:**

- Strong communication skills

- Proficiency in customer relationship management (CRM)

- Excellent problem-solving abilities

- Active listening skills

- Experience with data entry

- Familiarity with ticketing systems

- Ability to multitask and work efficiently under pressure