JetSon Manpower Agency Customer Service Representative

JetSon Manpower Agency

NT$10.3-12.9K[Monthly]

On-site - Angeles1-3 Yrs ExpBachelorFull-time

Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO

Provide exceptional customer service through various channels (phone, email, chat).
Resolve customer inquiries and complaints efficiently and professionally.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service processes.
Assist with product knowledge to enhance customer experience.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: 1-3 years in customer service or call center roles.
Skills and Competencies: Proficient in English, excellent communication skills, and strong problem-solving abilities.
Responsibilities and Duties: Assist customers via phone, handle inquiries, resolve complaints, and maintain customer records.
Working Conditions: Fast-paced environment may require flexible hours.
Qualities and Traits: Patient, empathetic, team-oriented, and detail-focused.
Qualifications: College Graduate with at least 6 months CCE/TSR or Undergraduate with at least 1 year CSR/TSR
With knowledge on Windows OS and MS Office Apps, B2 CEFR, 32WPM.