Customer Service Representative
Global Group Innovative Services, Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus
Description
- Assist customers, resolve inquiries, and provide excellent service.
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues.
- Provide accurate information about products and services.
- Document customer interactions and feedback effectively.
- Collaborate with team members to enhance customer experience.
- Maintain a professional demeanor at all times.
- Utilize CRM systems to track customer interactions.
Requirements
- Educational Qualifications: High School/Senior High School diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Proficient in English communication, both verbal and written.
- Working Conditions: Fast-paced office environment, potential for remote work.
- Qualities and Traits: Patient, empathetic, and strong problem-solving skills.
Raab Stewart
HR OfficerGlobal Group Innovative Services, Inc.
Working Location
SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Angeles, Pampanga, Philippines
Posted on 24 April 2025
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