Membership Coordinator
Paradise Group Holdings
Job Description
Benefits
Professional Development
Continuing Education
Time Off & Leave
Annual Leave, Childcare Leave, Marriage Leave, Compassionate Leave, Maternity/ Paternity Leave
Description
- Responds to membership enquiries via phone call and email
- Process membership requests including updating of account details, cancellation, merger of accounts and more
- Coordination with Finance on membership rebate adjustment
- Tracking of monthly active and expired accounts
- Checking and testing of membership campaign set-ups
- Set-up of push notifications, SMS and EDM blast
- Filtering of weekly exception reports
- Managing reports for membership analysis and/or rewards
Requirements
- Possesses initiative to continually improve own self
- Self-motivated with a keen interest to understand company’s direction and objectives
- Always ready to accept new challenges and job scope
- Ability to follow through tasks briefed and projects assigned
- Good time-management and multi-tasking skills
- Efficient communication with fellow colleagues, external departments and suppliers
- Works well in a team as well as independently
- Fast thinker and understand instructions easily
HO Simon
HR ManagerParadise Group Holdings
High response rate
Working Location
Level 5 / 107, Paradise Group Holdings Pte Ltd. 107 Defu Lane 10, #05-01 Paradise Group IHQ, Singapore 539224
Posted on 07 April 2025
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