Metacom Careers Customer Service Agent

Customer Service Agent

Metacom Careers

NT$18.7-26.7K[Monthly]

On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time

Benefits

Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training

Handle customer inquiries, resolve issues, and provide financial information accurately.
Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and issues efficiently and effectively.
Maintain customer satisfaction by addressing complaints with empathy.
Document interactions and update customer records accurately.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.

Requirements

Educational Qualifications: High/Senior High School diploma required.
Experience Level: Less than 1 year of experience in customer service or call center environments.
Skills and Competencies: Proficient in English language, strong communication skills, and a background in finance preferred.
Working Conditions: Fast-paced call center environment; must be adaptable to various shifts.
Qualities and Traits: Strong problem-solving skills, patience, empathy, and a customer-focused mindset.

English LanguageCustomer ServiceCall Centrefinance

Preview

Lagman Eduard

HR OfficerMetacom Careers

High response rate

Working Location

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Posted on 05 June 2025