Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer support via phone, email, and chat.
- Address customer inquiries, provide product information, and resolve issues efficiently.
- Resolve customer inquiries and complaints efficiently.
- Maintain a thorough understanding of products and services.
- Document interactions in the customer relationship management system.
- Collaborate with team members to improve service delivery.
- Follow up with customers to ensure satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh graduates or students are welcome to apply.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving abilities.
- Working Conditions: Office-based, with possible remote opportunities; standard working hours apply.
- Qualities and Traits: Empathetic, patient, detail-oriented, and able to work under pressure.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 July 2025
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