Client Success Representative
Bossjob
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Assist in training new staff as needed.
- Achieve performance targets and contribute to team goals.
- Handle customer inquiries, provide support, manage Salesforce records.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: 1-3 years in customer service.
- Skills and Competencies: Proficiency in English, experience with Salesforce, strong customer service, and back office support skills.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Strong communication, problem-solving abilities, empathy, and adaptability.
Bucana Justin Adriel
Client Success RepresentativeBossjob
Active within three days
Work Location
Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines
Posted on 16 April 2025
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Bossjob
Pre-Series A
51-100 Employees
Human Resources & Recruitment
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