Call Center Agent
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and escalations efficiently.
- Maintain detailed records of customer interactions.
- Achieve performance targets and metrics.
- Collaborate with team members to enhance service delivery.
- Support training and onboarding of new agents.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training provided.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, adept team player, and a strong work ethic.
- Working Conditions: Office-based environment; may include shift work, including evenings and weekends.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.
Mercado Jayvee
HR ManagerStaffing co.
Reply 1 Time Today
Working Location
c5, Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 July 2025
Explore similar jobs
View more similar jobsCall Center Representative
Concentrix 1BPONT$7.7-12.9K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
PH Concentrix 1BPOTalent Sourcing Specialist
Call Center Agent
Neksjob PhilippinesNT$10.3-15.4K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Cyan NeksjobSourcing Specialist
Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.NT$10.3-12.9K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Dionisio Caryl FayeHR Officer
Get Hired now - Pure chat based only - Non Voice account - Call Center Agent
Sapient Global ServicesNT$7.7-12.9K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Careers SapientRecruiter
Healthcare / Medicare /Call Center / SAGILITY BRIDGETOWNEUrgent
PolarisNT$7.7-12.9K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Castillo Jhon EricTalent Acquisition Specialists
Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
