Customer Service Representative
RSD Human Resource Management Consultancy
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Free Meals
Professional Development
Apprenticeship Program, Employee Assistance Program, Job Training
Time Off & Leave
Bereavement Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave
Work-Life Balance
Dependent Care, Flexible Hours
Description
- This is for Dayshift Blended Account Back office campaign
- Schedule: Daytime hours—common shift is 8 AM to 5 PM or similar, with weekends off in many cases. Some positions are fixed dayshift, others may rotate but usually exclude graveyards
- Duties: Handling inbound/outbound communication via phone, email, or chat. Key responsibilities include resolving customer concerns, using ticketing systems, and maintaining accurate records
- Requirements & Perks: Typically requires high school or college level education. BPO experience helpful but not always mandatory.
- Benefits often include HMO coverage from day 1, paid leave, paid training, and PTO after regularization
Requirements
- At least 1 year BPO experience
- 2nd year college
- Dayshift Blended Account
- Fixed Weekends off
- HMO Day 1
- 15 days Free Meal for New Hire
Jerlyn Cadizal
HR OfficerRSD Human Resource Management Consultancy
Active within three days
Working Location
10th Floor, Cyberpark Tower 1
Posted on 01 August 2025
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