Ticketing Officer
Link Compliance Pte Ltd
NT$28.2-35.3K[月薪]
现场办公 - 吉隆坡3 - 5 年經驗專科全職
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職位描述
福利待遇
員工表彰與獎勵
績效獎金
法定福利
帶薪假
健康保險
健康保險
簡介
- Liaise with customers to gather information and data required for system setup, implementation, and post-sales support.
- Identify and resolve issues within the collected information and data; communicate with clients to clarify and provide suitable solutions.
- Prepare and maintain comprehensive system documentation, ensuring it reflects the latest system updates and releases.
- Compile, document, and update ongoing issues, contributing actively to the internal knowledge base.
- Lead client discussions to ensure smooth communication and project understanding.
- Monitor project timelines and coordinate with programmers to address any technical issues efficiently.
職位要求
- Eligibility: Candidates have full working rights for Malaysia.
- Languages: Proficiency in English and Bahasa Malaysia is required.
- Education: Diploma or Degree holders of Computer Science, Information Technology, Enterprise information system or IT related disciplines
- Experience: 1 to 3 years of experience, preferably in the IT Accounting Software industry or property management sector.
- Skills & Attributes: Strong ability to prioritize and multitask effectively.
- Capable of working independently with a high level of commitment, integrity, and a proactive attitude. Excellent communication skills and a customer-focused approach.
客戶服務問題解決
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Phang Michelle
HR OfficerLink Compliance Pte Ltd
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工作地址
Bangsar South. Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
發布於 12 June 2025
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