Technical Support Representatives

Dynamic Talent Solutions

NT$7.8-8.9K[月薪]
现场办公 - 宿務無需經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • Technical Support Representative will be responsible for taking customer phone calls and responding to customer emails.
  • This position will entail solving technical problems and providing the best possible customer service at the same time.


  • Answer customer phone calls and respond promptly to emails regarding technical issues.
  • Troubleshoot, diagnose, and resolve product or service-related problems.
  • Provide clear instructions and step-by-step solutions to customers.
  • Escalate complex issues to higher-level support or relevant departments when necessary.
  • Document customer interactions, issues, and resolutions accurately in the support system.
  • Follow up with customers to ensure their technical issues are fully resolved.
  • Maintain up-to-date knowledge of company products, services, and troubleshooting procedures.
  • Deliver excellent customer service while adhering to company policies and service standards.
Preview

Medico Ellamay Christel

HR OfficerDynamic Talent Solutions

活躍於三天內

工作地址

IONOS Philippines Inc. 15th and 16th Floor, i3 Building, Abad Street, Asiatown, IT Park, Cebu City, 6000, Philippines

發布於 24 September 2025

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Dynamic Talent Solutions

未融資

少於50人

人力資源

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