Duty & Responsibilities：

• Greeting customers in a friendly manner and manage customers queries
• Prepare beverages according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Ensure knowledge of menu and products
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Communicate customer feedback to managers and recommend new menu items
• Maintain cleanliness and sanitation standards in the tea barista area to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to management
• Handle daily administrative tasks related to outlet operations

• Responsible, highly motivated and proactive individual with regular and punctual attendance
• Prior working experience as a Barista or in a similar customer service role is preferred
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Basic math skills for processing payment and handling cash transactions
• Able to work and collaborate as a team to achieve outlet targets
• Flexibility to work various shifts, work evening, weekends, and holidays as needed