IT Service Desk
Trinity Workforce Solutions, Inc.
職位描述
簡介
- Provide first-level technical support via phone, email, and chat
- Troubleshoot hardware, software, and network issues
- Manage and escalate tickets using ServiceNow
- Administer user accounts through Active Directory
- Collaborate with global IT teams to resolve issues efficiently
職位要求
- Minimum 3 years’ IT Service Desk experience in a BPO setting
- Hands-on expertise with ServiceNow (ticketing & incident management)
- Experience in Active Directory (user account administration)
- Background in international voice support
- Willingness to work onsite and on shifting schedules
Ro bi
RecruiterTrinity Workforce Solutions, Inc.
活躍於三天內
工作地址
Eton Centris. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines
發布於 05 August 2025
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