As a Sales Associate, you'll be a key driver of customer satisfaction and sales success. You'll provide expert support and product guidance virtually while also contributing to in-person operations once a week. If you're passionate about sales, customer experience, and balancing hybrid work flexibility, this role is made for you.

Key Responsibilities

• Engage customers proactively—virtually and in person—to understand needs and recommend suitable products and solutions
• Deliver exceptional customer service: reply to inquiries, resolve concerns, and guide during purchase decisions
• Support sales goals through upselling, cross-selling, and smart product positioning
• Manage transactions accurately using POS systems (for in-person day) or CRM/sales platforms (remote)
• Keep product knowledge current—features, promotions, pricing—to ensure informed customer advice
• Maintain visual merchandising standards when onsite and track inventory, restocking as needed
• Build and maintain strong customer relationships through follow-ups and tailored communication
• Collaborate closely with sales, marketing, and operations teams across both remote and in-person settings
• Participate in training sessions and stay updated on industry trends and best practices

• High school diploma or equivalent (Associate’s/Bachelor’s degree preferred)
• Prior experience in sales, customer service, or related roles (retail, e-commerce, or remote-selling environments)
• Excellent communication—clear, professional, and empathetic—for both virtual and in-person interactions
• Strong organizational skills and ability to perform effectively in hybrid work mode
• Basic tech proficiency: CRM tools, POS systems, video conferencing, email platforms, etc.

Valued—but not required:

• Knowledge of inventory systems, merchandising basics, or sales metrics analysis
• Track record of meeting or exceeding sales goals or KPIs
• Adaptability and time-management in a dynamic, split-location setup