• The Sales Coordinator for Jolly Home Appliances provides essential support to the sales team by managing sales documentation, coordinating with clients and internal departments, and ensuring timely and accurate order processing. The role ensures smooth day-to-day sales operations, facilitates communication between departments, and helps the team meet targets through efficient back-end support.

 SPECIFIC DUTIES AND RESPONSIBILITIES

• Process and monitor sales orders, deliveries, and invoicing.
• Coordinate with warehouse, logistics, and accounting teams to ensure timely order fulfillment.
• Prepare quotations, proposals, and product availability reports for clients and sales team use.
• Update and maintain accurate records of sales transactions, client accounts, and price lists.
• Respond to client inquiries regarding product availability, pricing, and order status.
• Assist in resolving customer concerns, delivery issues, or product complaints by coordinating with relevant departments.
• Follow up with clients for pending orders, payments, or required documents.
• Provide administrative support to the field sales team, including route plans, schedules, and sales materials.
• Assist in monitoring sales performance metrics, targets, and reports.
• Coordinate with marketing or promotions team for product displays, events, or in-store activities.
• Maintain proper filing and tracking of all sales documents, contracts, and delivery receipts.
• Assist in the preparation of monthly sales reports, forecasts, and inventory status.
• Monitor product movement and stock levels to alert the team about fast-moving or slow-moving items.

QUALIFICATIONS

• At least College graduate, preferably in Business Administration, Marketing, or a related field.
• Minimum 1–3 years of experience in sales coordination, customer service, or sales admin—preferably in home appliances, electronics, or FMCG.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office (Word, Excel, Outlook); knowledge of inventory or ERP systems is an advantage.
• Detail-oriented and able to handle multiple tasks under pressure.

KNOWLEDGE AND SKILLS

• Familiarity with retail and distribution channels in the Philippine home appliance industry.
• Experience dealing with accounts such as SM Appliance, Abenson, or provincial dealers.
• Ability to prepare simple sales reports, trackers, and schedules independently.