職位描述
簡介
- Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Address customer inquiries and provide product information.
- Help customers find products that meet their needs, offering advice and recommendations.
- Ensure customers have an excellent shopping experience.
- Sales and Promotion:
- Actively promote and sell products/services.
- Meet or exceed sales targets and objectives.
- Upsell or cross-sell products where appropriate.
- Participate in promotional campaigns or in-store events to increase sales.
- Product Knowledge:
- Stay informed about the product offerings, features, benefits, and promotions.
- Provide detailed and accurate information to customers about product specifications, pricing, and availability.
- Merchandising:
- Maintain product displays and stock levels.
- Ensure the sales floor is organized, clean, and visually appealing.
- Assist with inventory management, including stock replenishment.
- Sales Transactions:
- Process customer purchases using the point-of-sale (POS) system.
- Handle cash, credit, and return transactions accurately.
- Ensure correct pricing and discounts are applied during the checkout process.
- Team Collaboration:
- Work closely with other team members to achieve store goals and sales targets.
- Share product knowledge and sales techniques with colleagues.
- Additional Duties:
- Assist in opening and closing the store.
- Handle customer returns or exchanges according to company policy.
- Maintain a positive, professional attitude to foster a welcoming atmosphere in the store.
職位要求
- High school diploma or equivalent (additional education may be required in some cases).
- Previous experience in retail or customer service is preferred but not always necessary.
- Strong communication and interpersonal skills.
- Ability to work well in a team environment.
- Basic math skills for handling transactions.
- Comfortable standing for long periods and handling physical tasks (e.g., stocking shelves).
客戶關係管理銷售團隊銷售管理銷售培訓採購優秀的溝通技巧
HR Arjay
HR OfficerPhil-FIRST Human Resources and Services Inc.
剛剛回覆
工作地址
Unit 16, 2nd Floor, The Midland Plaza. 1317 Adriatico St, Ermita, Manila, 1000 Metro Manila, Philippines
發布於 13 January 2025