• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bed room/floor hallways.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.

• Proactive and flexible attitude in swiftly changing environment
• Fluent in Tagalog and English
• Ability to manage multiple projects, set priorities and meet deadlines
• Service minded
• Attention to detail
• Ability to work effectively under pressure, react quickly, and meet tight deadlines
• Determination, diplomacy, and excellent interpersonal skills

Education and Qualifications

• College Level
• Demonstrates attention to detail
• Must have good interpersonal skills
• Requires excellent customer service skills to enable them to deal politely and effectively with customers