Restaurant Manager

Mirage Servitium Sdn Bhd

NT$27.4-34.2K[月薪]
现场办公 - 沙阿蘭/蘇邦1-3 年經驗高中全職
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該職位開放給 馬來西亞人

職位描述

福利待遇

  • 津貼

    交通補貼

  • 法定福利

    帶薪假

  • 額外福利

    員工折扣, 免費餐

  • 職業發展

    工作培訓

  • 休假和請假

    病假

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簡介

Job Summary:


The Restaurant Floor Manager is responsible for leading front-of-house operations to ensure exceptional guest experiences, smooth daily service, and effective team coordination. The ideal candidate will be hands-on, organized, and capable of handling floor operations for up to 100 guests. Strong communication skills in Mandarin Chinese, English, and/or Malay are essential for engaging with a diverse customer base and team.


Key Responsibilities:

1. Guest Experience & Floor Supervision

  • Maintain a strong and visible presence on the floor, ensuring seamless service for up to 100 diners.
  • Greet, interact with, and address guest needs or concerns in a professional and timely manner.
  • Ensure the dining area, table settings, and service flow are consistently up to standard.


2. Staff Leadership & Coordination

  • Supervise, coach, and schedule the service team including waitstaff, hosts, and bar personnel.
  • Conduct pre-shift briefings and support on-the-job training to ensure staff are well-prepared and motivated.
  • Foster a team environment that upholds service quality, professionalism, and efficiency.


3. Operational Control

  • Manage table turnover, reservations, and large group setups.
  • Coordinate closely with the kitchen and bar to ensure timely food and beverage delivery.
  • Monitor FOH supplies, cleanliness, and readiness for each shift.


4. Communication & Language Proficiency

  • Communicate clearly with guests and team members in Mandarin Chinese, English, and/or Malay, depending on the situation.
  • Bridge language gaps to ensure smooth coordination across teams and enhance guest interaction.


5. Compliance & Reporting

  • Ensure adherence to food safety and hygiene standards.
  • Handle incident reporting, shift summaries, and administrative tasks as assigned.


職位要求

  • Minimum 2 years of experience in a supervisory or floor management role in the F&B industry.
  • Able to manage operations during peak hours and high guest volume (up to 100 pax).
  • Strong communication and interpersonal skills.
  • Well-versed in Mandarin Chinese, English, or Malay (multilingual candidates preferred).
  • Team-oriented with the ability to lead by example.
  • Willing to work nights, weekends, and holidays.


團隊合作者質量控制運營管理庫存管理英語語言溝通技巧強烈的職業道德餐廳管理書面和口頭溝通技巧人際溝通能力
Preview

Servitium Mirage

HR ManagerMirage Servitium Sdn Bhd

活躍於三天內

工作地址

R-G-10, Setia City Residences. Setia City Residences @ Setia City, Persiaran Setia Dagang, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

發布於 09 July 2025

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