職位描述
簡介
Reception & Customer Service
- Greet and assist patients and visitors in a courteous and professional manner.
- Handle phone, email, and social media inquiries.
- Schedule, confirm, and manage patient appointments.
- Maintain a clean, organized, and welcoming reception area.
- Ensure a high level of patient satisfaction and handle basic concerns or escalate as needed.
Sales Support
- Assist in presenting and promoting clinic services and wellness packages.
- Respond to inquiries regarding treatments, services, and promos.
- Process sales transactions and generate receipts.
- Maintain and update client records and sales logs.
- Follow up with leads and clients for rebooking, promotions, and feedback.
Administrative Tasks
- Prepare daily reports, including appointment schedules, sales summaries, and inventory checklists.
- Maintain accurate filing and documentation of sales and client records.
- Coordinate with suppliers and vendors for restocking and service needs.
- Assist in inventory tracking and stock ordering of clinic supplies.
- Support marketing efforts such as distributing flyers, promoting events, and updating content boards.
職位要求
Qualifications:
- At least 2 year of experience in reception, sales, or administrative work
- Excellent communication and interpersonal skills.
- Strong customer service orientation and sales acumen.
- Proficient in Microsoft Office and basic POS or CRM systems.
- Organized, detail-oriented, and able to multitask efficiently.
- Pleasant demeanor and professional appearance.
英語語言客戶服務
Cardinez Brian Nikko
CEOWellness First
活躍於三天內
工作地址
5th Floor 518, One Oasis Ortigas by Filinvest. Ortigas Ave, Pasig, 1600 Metro Manila, Philippines
發布於 20 May 2025