PHRN - Healthcare Voice Account

MetHealth

急招
NT$16-18.7K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 節日禮物

  • 健康保險

    健康維護組織

簡介

  • Professional Call Handling: Promptly answer and manage inbound/outbound calls with courtesy and professionalism, addressing patient concerns and inquiries effectively.
  • Appointment Management: Accurately schedule, confirm, and modify patient appointments while communicating relevant pre-visit requirements such as insurance documents or medical history.
  • Insurance Coordination: Verify insurance information and collaborate with billing partners and departments to resolve related inquiries.
  • Customer-Centric Service: Provide empathetic and knowledgeable support, ensuring first-call resolution and a positive patient experience.
  • Cross-functional Collaboration: Coordinate with internal departments (Operations, Logistics, Sales) and external providers to ensure efficient service delivery and patient satisfaction.

職位要求

  • Active Philippine-Registered Nurse (PHRN) license
  • Minimum 1 year of hospital or direct patient care experience (Company/Clinic Nurse with COE accepted)
  • Excellent verbal communication skills
  • Ability to handle confidential information with integrity
  • Strong judgment and problem-solving skills in a high-volume, patient-focused environment
客戶服務溝通技巧Scheduling SkillsAppointment SkillsMedical KnowledegeDirect Patient Care問題解決Technical Proficiency
Preview

Del Poso Kirby

OwnerMetHealth

回應率高

工作地址

Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines

發布於 26 May 2025

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