• Greet and assist customers in a courteous and professional manner.
• Answer phones, handle customer inquiries, and direct calls appropriately.
• Process sales transactions at the register, including prescription pickups.
• Maintain the cleanliness and organization of the pharmacy counter and front area.
• Stock shelves, check inventory levels, and help with restocking medications and supplies.
• File prescription paperwork and assist with clerical tasks such as data entry.
• Verify customer information for prescription processing.
• Assist in preparing prescriptions under the supervision of a licensed pharmacist or pharmacy technician, if allowed by law.
• Ensure confidentiality of patient records and compliance with HIPAA regulations.
• Notify the pharmacist or technician of customer questions requiring professional judgment.

• High school diploma or equivalent.
• Previous experience in a pharmacy, retail, or customer service role is preferred.
• Basic math and computer skills.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks efficiently and accurately.
• High level of discretion in handling sensitive customer and patient information.

Preferred Qualifications:

• Familiarity with pharmacy systems and POS software.
• Interest in pursuing a career in pharmacy or healthcare.