Online Customer Service Representative

Sutherland Philippines

NT$7.7-10.2K[月薪]
现场办公 - 丹拉<1 年經驗高中全職
分享

職位描述

簡介

As a Customer Service Associate for our Online Shopping & E-Commerce account in Tarlac, and you'll be handling problems with orders, tracking down missing items, and resolving return or refund issues. Your quick thinking and customer-first approach will ensure that every shopper receives the support they need, exactly when they need it.


What you’ll bring to the table:

  • Assist customers in setting up and troubleshooting their devices
  • Address customer queries via phone, email, and web chat using the business services system
  • Identify customer needs, clarify technical information, research issues, and provide solutions
  • Maintain expertise in products, services, wireless mesh networking solutions, soft skills, and email etiquette when responding to customer requests on the website

職位要求

You’re the perfect fit if you have:

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Excellent English written and verbal communication skills
  • Working knowledge of computers
  • Good customer service and problem-solving skills


The good stuff coming your way:

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

  • Paid training
  • Paid time off
  • Vision, dental, and health benefits
  • HMO + FREE Dependent (including same-sex partner)
  • Flexible scheduling based on program needs
  • Performance incentives on selected programs
  • World-class virtual support
  • Career development & advancement opportunities


英語語言客戶服務問題解決MS Office SkillsBasic Computer Skills
Preview

Nuguid Irene

LeadSutherland Philippines

今天回覆超過十次

工作地址

IT Park II, Sutherland Tarlac, Ninoy Aquino Monument, IT Park II, Highway Tibag Barangay Rd, Tarlac City, 2300 Tarlac, Philippines

發布於 21 May 2025

舉報

Bossjob安全提醒

若該職位需要您出國工作,請提高警惕,並小心詐騙。

如果您在求職過程中遇到雇主有以下行為, 請立即檢舉

  • 扣留您的身分證件,
  • 要求您提供擔保或收取財產,
  • 迫使您投資或籌集資金,
  • 收取非法利益,
  • 或其他違法情形。