Job title: Team Lead

Nature of Account: Healthcare

Type of Support: Voice

Work set up: Onsite in Cebu IT Park

Work shift: Night Shift

Salary: up to 35k-40k (depending on the length of tenure as a team lead)

Start date: ASAP

Headcount: 1

• Assist with patient scheduling and appointment management.
• Maintain and update patient records accurately.
• Handle medical billing and insurance claims processing.
• Coordinate communication between patients and healthcare providers.
• Ensure compliance with HIPAA regulations and patient confidentiality.
• Provide administrative support to healthcare staff as needed

Qualifications: 

• Must College Graduate, strictly no undergraduates
• 2+ years experience as Team Lead
• Preferred Healthcare experience
• With Insurance background, claims processing, US benefits
• Amenable to start immediately and on-site in Cebu City
• Must not currently or formerly be an employee of the client.
• Job hoppers who change jobs frequently in less than a year should be rejected.