Japanese Bilingual Channel Support Specialist | Cyber Security Account | Taguig

Sutherland Philippines

NT$72-77.3K[月薪]
现场办公 - 達義1-3 年經驗高中全職
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職位描述

簡介

  • Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly.
  • Conduct regular audits to identify competency gaps and propose improvements.
  • Monitor channel partner performance and provide feedback to drive continuous improvement.
  • Collaborate with internal teams to ensure partners have the resources they need.
  • Collaborate with internal teams to identify training programs to enhance partner capabilities.
  • Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
  • Maintain detailed records of partner interactions and support activities.
  • Assist in the creation and maintenance of partner enablement materials.

職位要求

  • 2 to 3 years' experience in a support or customer service role, in a B2B environment.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent problem-solving skills and attention to detail.
  • Knowledge of industry trends in cybersecurity
  • Excellent verbal and written communication skills in Japanese/Nihongo (Preferably N2/N1/Native speaker)

Good to have

  • Experience in partner enablement or channel support.
  • Project management skills
英語語言Japanese/Nihonggo客戶服務問題解決Business to BusinessChannel SupportB2B Support
Preview

Nuguid Irene

LeadSutherland Philippines

今天回覆超過十次

工作地址

12F, Sutherland Manila Taguig. 12F PhilPlans Corporate Center 1012 North, Triangle Dr, Taguig, 1634 Metro Manila, Philippines

發布於 24 April 2025

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