IT Technical Support

J-K Network Services

NT$13.3-21.3K[月薪]
现场办公 - 達義<1 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Troubleshoot and resolve technical problems via email, phone, or in-person.
  • Install and configure computer systems and applications.
  • Maintain records of issues and resolutions in the ticketing system.
  • Collaborate with other IT team members to enhance service delivery.

職位要求

  • Educational Qualifications: A diploma in Information Technology or a related field is required.
  • Experience Level: Candidates should have less than 1 year of experience in technical support.
  • Skills and Competencies: Proficiency in troubleshooting, familiarity with ServiceNow, and excellent problem-solving skills are essential.
  • Responsibilities and Duties: Provide technical assistance, resolve hardware/software issues, and assist users with system inquiries.
  • Working Conditions: The role may require shift work and can involve remote support.
  • Qualities and Traits: Strong communication skills, patience, and a customer-centric mindset are crucial.
技術支持TroubleshootServiceNow
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J-K Networks Noel

RecruiterJ-K Network Services

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工作地址

Taguig. Taguig, Metro Manila, Philippines

發布於 20 August 2025

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J-K Network Services

51-100 人

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