Role Description: IT & CS Support Officer

We're looking for a dedicated IT and Customer Support Officer to join our team at MyEats, Inc., located in Makati. This is a crucial, full-time on-site position where you'll be the first line of support for our internal team and customers. You will play a key role in ensuring our technology operates smoothly by providing technical assistance, troubleshooting issues, and maintaining our systems. This role is perfect for someone who enjoys problem-solving and wants to grow their skills in a tech-forward company.

Qualifications

• Exceptional Interpersonal Skills: You're a great communicator who can explain complex technical concepts clearly and patiently to both technical and non-technical users.
• Problem-Solving Prowess: You have strong analytical skills and a proven ability to diagnose and resolve technical issues efficiently, with a keen eye for detail.
• Technical Acumen: You have a solid understanding of IT systems and software, and ideally, some experience in technical support, quality assurance, or a similar role.
• Foundation in Computer Science: A Bachelor's degree in Information Technology, Computer Science, or a related field is required.
• Passion for Learning: You are a curious individual with a strong desire to learn about AI and contribute to an innovative team.
• Experience in web development is a plus, but not required.