HCL Technologies Ltd.
醫療報銷
13薪, 員工貸款
健康保險, 人壽保險, 健康維護組織
學徒計畫, 工作培訓, 導師計畫, 職業發展
育兒假, 病假, 休假
The Service Desk Agent / Technical Support Agent is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT teams to escalate complex issues and ensure a high level of customer satisfaction.
Technical Requirements
Soft Skills:
Working Conditions:
- This role may require working in 24/7 shifts, including evenings, weekends, and holidays.
Reports To:
Service Desk Manager or IT Support Manager
Salary:
- Competitive salary based on experience and qualifications.
Benefits:
- Health, dental, and vision insurance
- Professional development opportunities
- Paid time off and holidays
Job summary
The Service Desk Agent is the first point of contact for customers and employees seeking technical assistance.
Key selling points
Cabral Jessa
HR ManagerHCL Technologies Ltd.
活躍於七天內
McKinley Cyberpark, Science Hub, Campus Ave, cor Turin St, Taguig, 1634, Philippines
發布於 27 May 2025
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