IT Support/On-site/ 1 year experience

Strategic Networks, Inc.

NT$8.5-11.4K[月薪]
现场办公 - 奎松市<1 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    員工表彰計畫

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 健康維護組織

  • 休假和請假

    病假, 休假

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簡介

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.

職位要求

  • Must have at least 1 year of technical work experience
  • Amenable to work in Vertis North Quezon City
  • can start ASAP
Hardware troubleshootingRepair and Maintain
Preview

Ali Huertas

HR OfficerStrategic Networks, Inc.

High response rate

工作地址

19, Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

發布於 16 April 2025

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Strategic Networks, Inc.

51-100 人

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