Embark on Your Path to Success – Discover Your Role as a TX Admin Assistant Today!

Hi! We’re Smartsourcing, and we’re looking for a Technology Admin Assistant to join our full-time, on-site team. This is your chance to thrive in an award-winning workplace where precision meets innovation, and your organizational skills make a real impact.

? Where You’ll Be

JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

As a Technology Admin Assistant, you are responsible for coordinating various TX-related tasks and projects within our organization. This role acts as a key facilitator within the TX department, ensuring alignment and efficiency across various TX teams. The TX Admin Assistant will handle escalation tickets, deliver training programs, manage TX projects, and interact with external vendors and service providers.

Key Responsibilities:

Documentation Management Responsibilities:

• Act as the Document Controller for the TX Department.
• Oversee the drafting, updating, and secure storage of all TX Policies, Procedures, Processes, FAQs, and Knowledgebase articles, ensuring they are version-controlled.
• Partner with the Director of TX to integrate updates, revisions, and new content for review and publication.
• Keep a documentation register or repository to ensure that only the most current approved versions are accessible to TX staff and stakeholders.
• Organize document review schedules to guarantee regular updates and the continued relevance of published content.
• Ensure the confidentiality and controlled access to TX documentation according to role-based permissions.
• Contribute to process improvement initiatives by creating visual process documentation, such as Data Flow Diagrams, Swim Lane Diagrams, and Flowcharts, using recognized tools (e.g., Visio, Lucidchart).
• Collaborate with TX teams to capture lessons learned, technical guides, and common troubleshooting procedures to enrich the TX Knowledgebase.

IT Asset Management Responsibilities:

• Serve as the TX Asset Administrator, ensuring precise and current records of all TX hardware, software, licenses, and accessories.
• Work alongside TX support teams to gather asset lifecycle data from procurement to disposal, including deployment and maintenance.
• Guarantee timely tagging, registration, and thorough documentation of all new TX assets in the asset management system.
• Coordinate routine physical audits and reconciliations to verify the accuracy of asset records.
• Assist in creating asset reports, detailing utilization, depreciation, and inventory gaps for management and auditing purposes.
• Keep asset assignment records, ensuring that issued equipment to employees is accurately documented and acknowledged.
• Support TX procurement by providing updated asset inventory data and assisting in forecasting future replacement needs.

We would need you to be or have the following…

• At least 1 year of experience in TX documentation or asset management
• Strong understanding of document control, versioning, and maintaining policy and procedural documents
• Familiar with TX Asset Management best practices and lifecycle tracking
• Proficient in Microsoft Word, SharePoint, or similar document management platforms
• Skilled in creating process documentation using tools like Microsoft Visio or Lucidchart (e.g., Data Flow, Swim Lane, Flowcharts)
• Strong attention to detail and excellent organizational skills
• Outstanding communication and coordination abilities for cross-functional collaboration
• Ability to manage sensitive information with integrity
• Ability to work independently and meet deadlines
• Basic understanding of TX infrastructure, software, and hardware is a plus

Be a part of the Smartsourcing crew ?!

Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia.

Here’s why we think you’d love working at Smartsourcing…

At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

Some of our company perks include:

• ? Above-industry salary package
• ? Day Shift
• ? Fixed weekends off
• ?‍⚕️ HMO coverage for you and your dependent/s from day one
• ? Free lunch every day
• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ⛹️ Sports wellness clubs, including free-diving
• ?️ Subsidized gym membership at Anytime Fitness
• ✈️ Travel opportunities to Australia
• ? Exclusive discounts in selected restaurants and merchants
• And so much more!

Step Into the Smartsourcing Experience ?

Smartsourcing was created with one mission: to change lives. We’re here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. This award isn’t just a title—it’s a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You’ll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That’s why we’re all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work because we know that when you love where you work, extraordinary things happen. Here’s just a glimpse of what we offer:

• ? Fixed weekends off
• ? 5-day Christmas Leave
• ?‍⚕️ HMO coverage for you and your dependent/s from Day 1 of employment
• ⛑️ Group life insurance from Day 1 of employment
• ? Free lunch + soft breakfast every day
• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ?? For the night shifters, additional NIGHT DIFF
• ⛹️ Sports wellness clubs, including hiking and free-diving
• ?️ Subsidised gym membership at Anytime Fitness
• ? Engagement bonuses
• ? Over-the-top monthly, quarterly, and annual performance bonuses
• ? Exclusive discounts in selected restaurants and merchants
• ? Themed BFFs, monthly knockoffs, summer parties
• ??‍♂️ Community give-back programs and personal development workshops
• And so much more!

Ready to build a smarter career with Smartsourcing? Apply now and be part of something bigger—where you are truly valued, every step of the way.

Please refer to job description.