Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Provide database support services to application teams and Operations teams including the Network Operations Center. May require knowledge of multiple database management systems on one or more operating systems. Primary duties include database software installation, upgrade/patching, infrastructure management and creation and support of application databases.

What you will be doing

• Meets commitments and provides excellent customer service at all times with internal and external clients.
• Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
• Ensures issues resulting in customer outage is escalated appropriately through the stakeholders
• Assists application groups with design development that meet current and future business requirements:
  • Participates in logical design process of strategic projects and responsible for the physical design or implementation
  • Provides specific direction on infrastructure design to support applications
  • Participates as a member of development support team on projects
  • Follows and meets project timelines and deadlines.
• Provides maintenance of physical database:
  • Creates physical database objectives following established standards and processes employed by database team
  • Enforces database standards and follows up on inconsistencies.
  • Performs routine reviews of databases and systems to ensure acceptable levels of performance.
  • Reports problem performance areas and recommendations for improvement.
  • Follows up on recommendations and actively pushes for implementation as appropriate.
  • Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.
  • Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues.
• Provides 24/7 support of production database environments.
• As a primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.
• Implements backup/recovery procedures to protect integrity of data in database environment.
• Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.
• If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.
• Apply patches and fixes to address vulnerabilities and compliance requirement
• Participate in the disaster recovery execution / exercises
• Other related duties assigned as needed.

What you bring

• Experienced in MSSQL DB and PostgreSQL DB experience
• Experience with MSSQL Server clustering and replication
• Experience with HARP / PGD Proxy
• Knowledge of Linux , Oracle DB
• Good communication and team skills with an ability to cooperate, present to and participate with peers/team members
• Experience with system administration
• Experience with automation via scripting (Shell / PowerShell)
• Must be willing to work on a morning shift
• Must be willing to work on a hybrid setup. Will need to work at the client site located in Macapagal, Pasay
• Must be willing to have on-call assignments
• Good problem solving, analytical and critical thinking skills
• College undergraduates or non-bachelor's degree holders with relevant work experiences are welcome to apply

Please refer to job description.