• Provide exceptional customer service through various communication channels.
• Assist customers with product inquiries and resolve issues efficiently.
• Document customer interactions accurately in the database.
• Collaborate with team members to enhance the overall customer experience.
• Contribute to team goals and participate in training sessions to improve skills.

Requirements

• Educational Qualifications: Diploma
• Experience Level: No experience required, training will be provided.
• Skills and Competencies: Proficient in English and strong communication skills
• Responsibilities and Duties: Ability to handle customer inquiries and complaints effectively
• Qualities and Traits: Positive attitude, patience, and empathy towards customers