Customer Service Representative

Ella Beauty - ASL Group

NT$10.7-13.3K[月薪]
现场办公 - 達義<1 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 其他

    企業社交活動, 辦公室聚會

簡介

  • Serve as the first point of contact for customers, addressing inquiries, concerns, and requests.
  • Provide accurate and up-to-date information about the company’s products and services.
  • Handle complaints and resolve customer issues efficiently while maintaining a professional and positive experience.
  • Schedule and attend meetings with clients to discuss settlements, ensuring clear communication and proper documentation.
  • Document customer interactions, feedback, and resolutions in the system.
  • Follow up with clients as necessary to ensure issues are resolved and satisfaction is achieved.
  • Collaborate with team members and other departments to improve customer service delivery and processes.
  • Identify opportunities to enhance customer satisfaction and contribute to client retention.

職位要求

  • Educational Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Experience Level: 1-2 years in customer service or related field.
  • Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
  • Working Conditions: Office environment with potential for remote work.
  • Qualities and Traits: Patience, empathy, and a positive attitude.
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ELLA BEAUTY - ASL

HR RecruiterElla Beauty - ASL Group

今天回覆超過十次

工作地址

10, Icon Plaza. Taguig, Metro Manila, Philippines

發布於 29 August 2025

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Ella Beauty - ASL Group

未融資

51-100 人

美容/健康

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