Customer Service Representative

Intelegencia

NT$10.7-13.3K[月薪]
现场办公 - 黎剎無需經驗專科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備, 免費餐

  • 休假和請假

    生日假, 病假, 休假

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簡介

  • Handle incoming calls, emails, or chats from customers regarding their financial accounts (e.g., balance inquiries, transaction issues, loan status, card activation).
  • Provide accurate information and resolve customer issues in a timely and professional manner.
  • Document customer interactions and update account information using internal systems.
  • Escalate complex issues to higher-level support or back-office teams when necessary.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Meet or exceed customer satisfaction and quality metrics.

職位要求

  • At least 2 years in college or completed a vocational/short course.
  • With or without BPO experience (experience in financial accounts is a plus).
  • Good English and Filipino communication skills.
  • Strong problem-solving skills and attention to detail.
  • Willing to work onsite and on shift schedules (including weekends and holidays).
英語語言客戶服務問題解決團隊合作者技術技能呼叫中心強烈的職業道德金融知識人際溝通能力
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Vince Polintan

HR OfficerIntelegencia

活躍於三天內

工作地址

Intelegencia BPO LLC. OTC Building, 23 Sumulong Hwy, Antipolo City, 1870 Rizal, Philippines

發布於 29 August 2025

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Intelegencia

超過 1000 人

BPO 和呼叫中心

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