Customer Service Representative

Caldwell Communications Consultancy Philippines

NT$8-16.1K[月薪]
现场办公 - 奎松市無需經驗高中全職
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職位描述

福利待遇

  • 津貼

    醫療報銷

  • 員工表彰與獎勵

    佣金, 績效獎金

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 體恤假, 家庭病假, 病假, 休假

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簡介

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.


職位要求

  • Amenable to working onsite(office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • Completed High school (old or new curriculum)
  • Good to excellent in verbal, listening, and communication skills.
  • with BPO experience is a plus but NOT required
英語語言團隊合作者
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Daniel Cortez

HR ManagerCaldwell Communications Consultancy Philippines

今天回覆超過十次

工作地址

135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

發布於 05 September 2025

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Caldwell Communications Consultancy Philippines

少於50人

BPO 和呼叫中心

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