CSR - Blended (Open for Fresh Graduates)

E-Solutions IT Services

NT$5.1-10.3K[月薪]
现场办公 - 奎松市應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Handle customer inquiries via calls, chats, and emails related to billing and account concerns.
  • Assist with payment issues, invoice reviews, and basic financial transactions.
  • Maintain accurate customer records and ensure timely resolution of concerns.
  • Escalate complex issues while providing consistent follow-through.
  • Follow company policies and ensure data accuracy and confidentiality.

職位要求

  • Graduate of Finance, Accounting, Marketing, or related course.
  • 1+ year relevant experience (not required)
  • Strong communication and customer service skills.
  • Basic knowledge of billing or accounting processes.
  • Proficient in Excel and familiar with CRM tools.
  • Able to work in a blended (voice/non-voice) and fast-paced environment.
英語語言客戶服務問題解決強烈的職業道德
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Geulin Mary Joy Glocel

HR OfficerE-Solutions IT Services

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工作地址

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

發布於 28 July 2025

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