Customer Service Representative

SG8

NT$10.2-20.5K[月薪]
现场办公 - 曼達盧永1-3 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 產假和陪產假, 病假, 單親假, 休假

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簡介

Silver Goose 8 International, Inc. 

Customer Service Representative 

Starting Monthly Salary: PHP 20,000 and above 

Potential Salary: PHP 41,840.57 with Night Differential + OT Pay

 

Silver Goose 8 (SG8) International Inc., founded in 2006, is an online gaming software company licensed by PAGCOR. The company specializes in online casino, poker, keno, lottery, and sports betting. 

In line with our dynamic growth and expansion plans, we are inviting highly motivated and committed professionals to be part of our team. 

 

Job Title: (CSR) 

Customer Service Representative (CSR): Office-based, PHP 20,000+, HMO after 6 months, shifting schedules, 24/7 operations, BPO exp. preferred.

  • Respond to customer inquiries via live chat, calls, and messaging platforms 
  • Assist in resolving player issues promptly and professionally 
  • Coordinate with internal teams for fast and accurate problem resolution 
  • Provide top-tier service in both English and Filipino 
  • Monitor and help meet team KPIs and service level standards 
  • Extract reports and perform simple data analysis to support decision-making 


Benefits: 

  • Competitive base pay with high earning potential 
  • Shifting Schedule with Two (2) Rest Days per Week 
  • 12 hour shifts 
  • Rotate monthly between day and night 
  • Government Mandated Benefits Available 
  • Paid Leaves and holiday premiums  
  • Supportive work culture 
  • Career growth opportunities within the company 


Upon regularization:  

  • Hybrid work flexibility (1 WFH day/week)  
  • HMO Benefits under Maxicare  
  • Leave Benefits (7 SL / 14 VL)  

職位要求

  • 1 –2 years of BPO Experience.  
  • Experience in the gaming or online entertainment industry is a plus 
  • Comfortable using Excel/Google Sheets for basic reporting 
  • Willing to work 12-hour shifts and rotate monthly between day and night
英語語言客戶服務日程安排問題解決團隊合作者強烈的職業道德銷售團隊呼叫中心人際溝通能力後台支援
Preview

Goose 8 Silver

HR ManagerSG8

活躍於三天內

工作地址

Unit 6A, 6th Floor, MG Tower II, Shaw Boulevard corner L. Gonzales, MG Tower II. Shaw Boulevard corner L. Gonzales and, 29 de Agosto, Mandaluyong City, 1550, Philippines

發布於 03 July 2025

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