Customer Service Representative

SMCS Outsourcing

NT$13.1-18.3K[月薪]
现场办公 - 宿務無需經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康保險, 健康維護組織

  • 職業發展

    工作培訓

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  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and accurately.
  • Maintain product knowledge to assist customers effectively.
  • Document interactions and follow up as needed.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and targets consistently.


  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; entry-level position.
  • Skills and Competencies: Excellent English language skills, strong customer service orientation, and effective problem-solving abilities.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, and maintain high customer satisfaction.
  • Working Conditions: Office environment with standard working hours; some shifts may involve evenings or weekends.
  • Qualities and Traits: Empathetic, patient, team-oriented, and good communication skills are essential for success.
英語語言客戶服務問題解決
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Bandejas Jean

HR OfficerSMCS Outsourcing

今天回覆 0 次

工作地址

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

發布於 06 October 2025

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