Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

NT$13-20.7K[月薪]

现场办公 - 達義1-3 年經驗本科全職

福利待遇

津貼
餐補
員工表彰與獎勵
績效獎金, 年度考核, 節日禮物, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
額外福利
401K 計畫, 免費餐
職業發展
工作培訓, 職業發展
休假和請假
生日假, 病假, 休假, 帶薪志願假

簡介

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues promptly.
Maintain detailed records of customer interactions.
Collaborate with team members to improve customer satisfaction.
Participate in training to stay updated on product knowledge.

職位要求

Educational Qualifications: Bachelor’s degree is required.
Experience Level: 1-3 years in customer service or call center environments.
Skills and Competencies: Proficient in sales pipeline management, customer service, problem-solving, and organizational skills. Strong command of the English language is essential.
Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product support while maintaining sales records.
Working Conditions: Primarily office-based, with potential for evening/weekend shifts.
Qualities and Traits: Excellent communication skills, patience, adaptability, and a customer-centric attitude.

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Preview

Agapito Elizabeth

HR ManagerMetacom Business Process Outsourcing Solution Inc.

今天回覆 9 次

工作地址

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

發布於 18 June 2025