The E-Commerce & Customer Sales Assistant will play a vital role in managing our online store, processing orders, and providing exceptional customer support. This position requires a blend of technical skills, customer service expertise, and a proactive approach to problem-solving.

Key Functions:

• Process and fulfill online orders promptly and accurately.
• Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
• Provide product information and assist customers with purchase decisions.
• Maintain accurate customer records.
• Proactively reach out to customers to improve their experience.
• Maintain organized records and files.
• Assist with other tasks as assigned by management.

• Proven experience in e-commerce and customer service.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite
• Ability to learn new software and systems quickly.
• A positive and customer-centric attitude.
• Experience with social media platforms is a plus.
• Experience with online advertising platforms is a plus.
• Open to Agency Deployment
• Can start ASAP