Key Account Manager

Flamingo Recruitment

NT$182.3-319K[月薪]
现场办公 - 所有地區3 - 5 年經驗本科全職
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該職位開放給 新加坡公民 / 永久居民

職位描述

簡介

Overview:

Lead and manage an India-based team (around 4-pax) to deliver premium support and engagement for VIP users and key agents. Drive user retention and monetization through personalized services and strategic partnerships.


  • Design and implement tiered VIP engagement strategies for high-value users.
  • Manage agent relationships, including commission schemes, incentive programs, and performance tracking.
  • Train and oversee the BPO team in delivering premium services such as exclusive matching and high-touch dispute resolution.
  • Analyze user behavior and feedback to guide feature optimization, particularly in livestream and 1v1 chat functions.
  • Conduct quarterly visits to India to align with the local team and strengthen operational execution.


職位要求

  • Minimum 3 years of experience in key account management, preferably in social or entertainment platforms.
  • Strong understanding of Indian cultural nuances and the behavior patterns of premium users.
  • Proven experience managing offshore or cross-cultural teams effectively.
  • Proficient in business English; strong communication and interpersonal skills.
  • Fluency in Hindi is a plus.


英語語言Hindi languageonline entertainmentlive streaming
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L HS

HR ManagerFlamingo Recruitment

活躍於三天內

發布於 17 June 2025

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