Customer Service Manager

One Point Contact Inc.

NT$24-26.7K[月薪]
现场办公 - 巴石3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 休假和請假

    病假, 休假

簡介

  • Oversee the customer service team to ensure high-quality support.
  • Develop and implement customer service policies and procedures.
  • Monitor customer interactions and feedback for continuous improvement.
  • Train and mentor staff to enhance skills and productivity.
  • Manage escalated customer issues and resolve complaints effectively.
  • Analyze performance metrics to drive service enhancements.

職位要求

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 3-5 years in customer service or account management.
  • Skills and Competencies: Proficiency in English, strong people skills, technical aptitude, and effective interpersonal abilities.
  • Working Conditions: Fast-paced call center environment with potential back office support responsibilities.
  • Qualities and Traits: Strong work ethic, discretion, and ability to manage diverse situations.
英語語言客戶服務賬戶管理強烈的職業道德呼叫中心後台支援人際溝通能力技術技能審慎人際溝通能力
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Kristine Maquiling

Recruitment ManagerOne Point Contact Inc.

今天活躍

工作地址

1605, 833 Kamagong (Pike) Street, Pasig City, 1605 Metro Manila, Philippines

發布於 08 August 2025

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One Point Contact Inc.

未融資

101-500 人

銀行與金融服務

查看熱招工作

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